Privacy Policy

Your privacy is important to us. When you share your name, address or email address with Jerry's Nut House, we treat your information with absolute respect and confidentiality.

No personal information is ever rented, sold, publicly posted or shared with other companies, organizations, or websites. all personal information, including your credit card information, is sent to us over secured internet connections.

Jerry's Nut House may collect personal information, such as name, address, and email address. We may use this personal information to send newsletters, emails, surveys and special offers to our users. A user may, at any time, elect to not receive such information.

Jerry's Nut House privacy policy will continuously be assessed against new technologies, business practices, our customers changing needs, and will be modified as necessary.

Jerry's Nut House Privacy Policy has been developed to protect and respect our customers, We have established procedures that every reasonable effort is made to address your concerns.

Security Policy

Jerry's Nut House accepts the following cards:

Visa
MasterCard

We do accept purchasing cards, a type of credit card used by many corporations and institutions. Call (303) 861-2262 or Toll free (888) 214-0747 for more information.

Can I use a debit card or check card?
If you're paying with a Visa Check Card, please select Visa from the drop-down menu on the order form. Similarly, if you're paying with a MasterMoney Card, select MasterCard.

Is it safe to enter my card number online?
You can safely enter your entire credit card number via our secure server, which encrypts all submitted information. If you prefer, we also have a way for you to use your credit card without ever having to enter the complete number on the Internet.

Why did my credit card authorization fail?
It is not uncommon for a request for credit card authorization to fail once or twice before the card is finally authorized. We will send you an e-mail if we experience difficulties in authorizing your credit card.

You are always welcome to submit new credit card information to us for a particular order, provided that the order has not yet entered the shipping process. To do this, visit Your Account and select the link to "Change payment method."

General Returns Policy

You may return new, unopened items sold and fulfilled by jerrysnuthouse.com within 30 days of delivery for a full refund. Items should be returned in their original product packaging. We'll also pay the return shipping costs if the return is a result of our error. Just visit our online Returns Center, and we will guide you through the process and even supply you with a return mailing label you can print out.Just email us, or call (303) 861-2262 or Toll free (888) 214-0747 for refund information. You should receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). We'll notify you via e-mail of your refund once we've received and processed the returned item.

Items that are Returnable
Items that were sent in error, are received stale, or damaged in shipping.

Items that are Not Returnable
Jerry's Nut House does not accept returns of the following items:
Gift certificates.
Items returned more than 30 days after delivery.

Exchanges

If you received a faulty item and need to exchange it for the same item, send us an email, or call (303) 861-2262 or Toll free (888) 214-0747 for return authorization.

Shipping Policy

Jerry's Nut House ships 5 days per week: Monday - Friday. All orders are shipped within 24 hours, or the next business day.